Telemarketing Services

The Knowledge Store has a dedicated team of telemarketing professionals, with years of experience working with our market leading publications and Knowledge Store customers.

The Knowledge Store have established a unique relationship within our markets giving your business a variety of business opportunities, ranging from low volume niche, through to high volume mass-market campaigns, which includes:

  • Appointment Setting
  • Bespoke Research
  • Brand/Product Awareness
  • Pre & Post-Campaign
  • Contact Name Validation / Acquisition
  • Database Building
  • Conference / Exhibition / Seminar Attendance
  • Industry Surveys
  • Lead Generation
  • Market Research
  • Market Testing
  • New Subscribers / Subscription Renewals
  • Sponsored Questions
  • 'Piggy Backing' questions onto our magazine circulation activity.

WORKING TOGETHER

We work together on each stage of the telemarketing process to ensure each project is tailored to meet your expectations:

THE BRIEF

With the customer's assistance we can tailor the project brief.

THE SCRIPT

Together we design and develop the telemarketing script.

THE DATA

The Knowledge Store can clean and enhance the customers' data to increase response and reduce wastage, or the customer can use The Knowledge Store's data to target existing or new customers/markets.

Preferential rates are given to customers who use Knowledge Store data, based on volume and frequency.

THE CAMPAIGN TESTING

For larger campaigns we strongly advise a test campaign to ensure that aims and objectives are being met, before rolling out a full campaign.

THE CAMPAIGN FEEDBACK

On completion of the campaign results/leads/appointments are fed back to the customer either in hard copy or electronic format – with accompanying summary, analysis, charts and tables where required.

COSTS

Costs depend on many variables including:

  • Size of the project
  • Number of expected completed surveys
  • Number of questions to be asked
  • Type of questions to be asked (open/closed questions)
  • Timing/Deadlines

For further information please contact us on 01293 610 410 or send us an email at knowledge.store@wrks.co.uk
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pdf Download the Telemarketing Services pdf.

pdf Download the Convenience Store Market Channel Analysis in pdf format.